Public service motivation, employee engagement and job satisfaction among employees in Kampala district.

Abstract

The study was carried out to investigate the relationship between Public Service Motivation, Employee Engagement and Job satisfaction among public Workers in Kampala District. The specific objective of the study was to determine the relationship between Public Service Motivation, Employee Engagement and Job Satisfaction among Workers. The study had 51 respondents who were randomly selected from their work places in Kampala District. Self-administered questionnaires were used in data collection process the data was analyses using the statistical software package for social sciences (SPSS v20). Pearson’s product moment correlation coefficient was used determine the significance of the relationships among variables. In conclusion, results have shown that there is no significance between the studied variables including Public Service Motivation, employee engagement and Job Satisfaction. Public Service Motivation is not affected by employee engagement, employee engagement is not affected by Job Satisfaction and Public Service Motivation is not affected by Job Satisfaction. Hence other strong factors have to be blamed for distorting an employee’s performance and engagement while at work, a case in point, these can include; job health hazards, organisational structure and culture and the work load itself. The study also recommended employees that in case of failure to meet the excepted from them by their bosses; psychological reasons should not be given as excuses. They are therefore requested to meet what is expected from them.