Immigrant Worker Incident Management System

Abstract

In this study, a Immigrant Worker Management System was implemented for the migrant workers of Uganda, to enable them to make complaints electronically. This is because there is inefficiency in management of complaints made by migrant workers of Uganda .The study used both qualitative and quantitative approaches. Data was collected using interviews and questionnaire methods and tools like self-administered questionnaires and interview guides, which were used for collecting data from 32 respondents. In objective one, the researcher collected both primary which was analyzed using excel spreadsheets and the user requirements were determined. In objective two, the system was designed using data flow diagrams (DFDs) and enhanced entity relationship diagrams (ERDs). In objective three, the system was developed using technologies such as Cascading Style Sheets, Hypertext Markup Language, JavaScript, react and Mongo Database among others. In objective four, the system was tested and validated. The findings of the study are a great significance to researchers, migrant workers, Ministry of Gender Labour and Social Development and recruitment agencies.