Browsing Academic submissions (CoBAMS) by Title "The impact of quality services on customer satisfaction in insurance. A case study of UAP Insurance Company Limited"
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The impact of quality services on customer satisfaction in insurance. A case study of UAP Insurance Company Limited
(Makerere University, 2018)The major aim of this research project was to demonstrate the impact of quality services on the general satisfaction of customers in insurance companies in Uganda. This research focused on establishing the level of internal ...