Appointment and workload management system

Abstract

The health sector is among the most important sectors in the Republic of Uganda. The rate at which health facilities such as hospitals, pharmacies and medical laboratories are established and/or revamped increases annually. These facilities must provide spot-on services for their clients, as well as acceptable working conditions for their medical personnel. This report describes the development of an appointment and workload management system designed to provide support to health facilities in terms of service delivery for clients coupled with creation of equally favorable conditions for all personnel. It describes the problem being addressed, objectives intended for the project, and a review on the functionality of existing related systems. The report also provides a full description of the development cycle (design and implementation) of the system.