Browsing School of Forestry, Environmental and Geographical Sciences (SFEGS) by Title "Customer care services and the quality of cultural heritage tourist experiences; case study Mengo Palace"
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Customer care services and the quality of cultural heritage tourist experiences; case study Mengo Palace
(Makerere University, 2019-09-23)The study focused on Customer care services and the quality of cultural heritage tourist experiences at Mengo palace, Kampala Uganda. Customer care services boost the visitors experience creating a positive reputation of ...