Browsing School of Forestry, Environmental and Geographical Sciences (SFEGS) by Title "Customer service strategies that hotel managers are using to restore services to pre COVID-19"
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Customer service strategies that hotel managers are using to restore services to pre COVID-19
(Makerere University, 2022)This study focused on the hospitality sector of the tourism industry, one of the most important but vulnerable economic sectors. Many countries issued strict public health measures after reports of the rapid spread and ...