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Customer care services and the quality of cultural heritage tourist experiences; case study Mengo Palace
(Makerere University, 2019-09-23)
The study focused on Customer care services and the quality of cultural heritage tourist experiences at Mengo palace, Kampala Uganda. Customer care services boost the visitors experience creating a positive reputation of ...
Opportunities for the development of cultural tourism in Jinja Municipality
(Makerere University, 2019-09-23)
The study was conducted to profile cultural tourist attractions, assess the contribution of tourism
sector towards community livelihood and assess the factors hindering the development of
cultural tourism in Jinja ...