Investigation into the utilization of ICTs in the management of medical records in health facilities: case study Uganda Cancer Institute

Abstract

This research study was about “the investigation into the utilization of ICTs in the management of medical records in health facilities with a case study at Uganda Cancer Institute. The objectives of the study were: to find out the types of medical records kept at the Uganda Cancer Institute, to find out the types of ICTs used at the Uganda Cancer Institute, to examine the utilization of ICTs in the management of medical records at the Uganda Cancer Institute, to evaluate the contribution of ICTs in the management of medical records at the Uganda Cancer Institute, to find out the challenges faced while using ICTs in the management of medical records at the Uganda Cancer Institute and to suggest the possible solutions that can be employed to solve the challenges faced while using ICTs in the management of medical records at the Uganda Cancer Institute. In order to achieve the research objectives, both descriptive and case study research designs were adopted which involved both qualitative and quantitative research methods in data collection. A purposive sampling technique was used to collect relevant data with a sample size of Ten (10) participants. A consent form, an interview guide and observation guide were tools used to collect data that were checked and approved of their validity and reliability by the university supervisor and collected data was analyzed using both qualitative and quantitative data analysis. Study findings discovered that that the Institute has different types of medical records including: Chemistry reports, Abdominal/VS scan reports, CXR reports, EGG/ECHO reports, Histology reports, Complete Blood Count reports, transfer files, stores records and Medical forms. It incorporates ICTs in the management of medical records and maintains as electronic records data base called Clinic Master. There are intentions of purchase of new equipment and recruitment of more registry personnel by the administration. Research findings indicated resentment to use of ICTs by some staff, inadequacy in ICT equipment, delayed updates and skills enhancement trainings of personnel in ICTs usage. The researcher therefore recommended administration to procure new adequate equipment for staff, ensure routine updates and repairs, recruit more personnel and ensure routine training in ICTs usage and management of medical records. The Uganda Cancer Institute has not fully utilized ICTs in the management of medical records therefore; the administration needs to devise more efforts in involving all staff in the acceptance of ICTs utilization in the execution of their duties.