Organizational compassion, employee motivation and intention to stay: case of employees at Ntake bakery and company Ltd

Abstract

The study aimed at examining the relationship between organizational compassion, employee motivation and intention to stay. Across-sectional survey and Correlational research designs were used where simple random sampling technique was used to draw a sample of 80 respondents. Data was collected from respondents using already developed closed ended self-administered questionnaires which was analyzed using the Statistical Package for Social Science research (SPSS). The results indicated that there is a significant relationship between organizational compassion and employee motivation; a positive significant relationship between employee motivation and intention to stay and there was a significant relationship between organizational compassion and intention to stay. It was thus concluded that employees of Ntake Bakery Ltd are experiencing compassion to the point that it has an effect on their motivation levels and intentions to stay. The findings on the relationship between employee motivation and intention to stay were also similar to the conventional studies among factory workers where a positive relationship between the two is observed. This research therefore finds it relevant for Ntake Bakery and other organizations to provide a conducive work environment in order to ensure that employees’ feelings, thoughts and values are considered. The study also recommends that scholars from industrial and organizational Psychology should broaden the concept of organizational compassion and employee intention to stay as scanty scholarly literature exists related to these subjects.