Employee assistance programs, emotional intelligence and employee resilience

Abstract

This research established the relationship between employee assistance programs, emotional intelligence and resilience among employees of US mission in Uganda using three relational objectives. A quantitative approach whereby a correlational design was used to test the presence of a relationship between the study variables. A sample size of 110 participants was obtained using simple random sampling technique where 90 questionnaires where properly filled and returned. Data collection was done using already developed standardized questionnaires and data was analyzed using SPSSv23. The correlations revealed a significant relationship between employee assistance programs emotional intelligence at r = .240* and p =. 022, therefore p<0.05; a significant relationship between emotional intelligence and resilience was observed at r = .275** and p = .009, therefore p < 0.01; and a significant relationship between employee assistance programs and resilience was observed at r = .442 and p = .000, therefore p < 0.01. The research findings imply that employees’ who access employee assistance programs at the US mission Uganda any associated with emotional intelligence, and those who are emotionally intelligent are also resilient at the workplace. The findings also suggest that employee assistance programs improve worker resilience at US mission in Uganda. Therefore, US mission in Uganda and other organizations can consider strengthening their EAP programs since they stimulate positive employee attitudes like emotional intelligence and resilience of employees.