Design and development of an online retail management system

Abstract

The retail business vision is to maximize profit from customer satisfaction and loyalty towards the store by providing more personalize service for the customer. However, retail business also easy to lose its possible customer if they do not have sufficient stocks in the store. Thus, in this paper, the researcher had identified problem related with inventory that exists in retail shops. The major problem of the shops is they do not have proper inventory control system in guiding and managing their sale and inventory level of the store. With the increasing maturation of online commerce, many Internet retailers now face important inflection points in their operations strategy. Managing internet retail operations will increasingly involve more than simply managing costs. It will require an understanding of the unique challenges of the category and target market as well as the individual product and customer. Each of these factors produces a different cost service tradeoff and accordingly different “right” answers. More complex still, the answers will keep changing as the online channel grows, customer expectations evolve and operational options expand. This project led to creation of an online retail management system which helps retailers in keeping a useful track record of every small detail from staff efficiency to costs, profit, and product description. It is a definite way of managing everything that might seem complicated but simple to handle via practical solutions. Businesses that make the most of technology and believe in progressing through its use are the ones that witness rapid success and zero disappointment in the form of well-managed enterprise and increased consumer demand.