Personality, Citizenship Performance, and Job Satisfaction, among the Makerere University Lecturers.

Abstract

This study set out to establish the relationship between personality, citizenship performance and job satisfaction. It was guided by a number of objectives which included to find out whether personality and citizenship performance are related, to investigate the relationship between personality and job satisfaction and also establish whether citizenship performance mediates the relationship between personality and job satisfaction. The story was undertaken at Makerere University Uganda using self-administered questionnaires that were distributed to a sample of 52 employees of the organization. The data was entered in a computer and analyzed using the statistical package for social scientists (SPSS) The hypotheses of the study were verified using the statistical package for moment correlation based on certain conditions that described the data. From the study it was concluded that personality significantly influences citizenship performance, citizenship behavior and job performance are positively related and that there is a significant relationship between personality and job satisfaction. A number of recommendations were made after the study and these included introversion and extraversion being best predictors of citizenship performance although the study found them reliable, there is also need for further study on personality, citizenship performance and job satisfaction among employees and lastly but not least, as the sample size is smaller the researcher and the number of females participated in this sample was very low due to which the findings might not be generalized to the whole population of study