Perceived organizational support and job performance

Abstract

The purpose of the study was to establish the relationship between and levels of perceived organizational support and job performance among the staff members of Makerere University. The study investigated the relationship between perceived organizational support and job performance of staff members from College of Humanities and Social Sciences (CHuSS), College of Engineering, Design Art and Technology (CEDAT), College of Business and Management Sciences (CoBAMS), College of Veterinary Medicine, Animal Resource and Bio-Security (CoVAB) , College of Computing and Information Sciences (CoCIS), College of Agricultural and Environmental Sciences (CAES) and College of Natural Sciences (CONAS), Library, Central Teaching Facility 1, Senate house and Lumumba hall. in Makerere university, Kampala. A descriptive survey research design was adopted using both quantitative and qualitative methods. Simple random sampling was used to select the staff whereby questionnaires were given out to the staff members. Data analysis involved frequencies, percentages and inferential statistics such as correlations and the coefficient of determination. Findings revealed a positive relationship between perceived organizational support and job performance. It was therefore concluded that there was a significant positive relationship between perceived organizational support and job performance among the staff of Makerere University. The study recommends that the management of Makerere University should enhance organizational support by strongly implementing organization policies, attitudes, procedure and decisions that support and value employees’ contribution and wellbeing. This will help to improve to job performance of the employees.