Assessment of administrative records management at Mukono Health Centre IV

Abstract

This study was carried out to assess administrative records management at Mukono Health Centre IV. The objectives were to; examine the types of Administrative Records managed at Mukono Health Centre IV, asses the process of a records lifecycle at Mukono Health Centre IV, identify the filing systems at Mukono Health Centre IV and finally to assess the challenges faced when managing Administrative Records and the possible solutions to the identified challenges. MHCIV is a government hospital that is headed by the Senior Medical Officer who works under the MOH within the government of Uganda. The Records Management System of Mukono Health Centre IV works under the HMIS system under the MOH of the Government of Uganda. The researcher collected and analysed the data through the use of the interview guide, observation guide and the document review guide as instruments in order to collect all the data that is given in this dissertation. The researcher interviewed the Health Records Manager and the Assistant Health Records Manager of MHCIV and then presented the data using the qualitative data analysis method. Findings show that; administrative records are managed by the Health Records Managers at MHCIV using the HMIS system of MOH to be viewed by the in-charges who work under the Government of Uganda. The HMIS system though has several problems that affect the proper management of administrative records at MHCIV that is; frequent shortage of HMIS tools, a small number of trained records managers and electronic data management and reporting is still lacking. Some of the recommendations are; recruitment of more skilled health records managers, revision of the annual budget for MHCIV and improvement of the electronic system.