|The study was about assessing the management of personnel records at NTISD. The aim of the study was to identify and recommend best practice measures for improvement in social service delivery and human resource management.The objectives were to assess the management of personal records at NTISD, find out the challenges faced in managing personnel records and identify and recommend best practice measures for improvement on the management of personnel records at NTISD.
The research design was the population, sample size, sampling techniques, data collection methods and tools.
The findings were that there are mainly two types of personnel records generated at NTISD.
Conclusion management of personnel records is conducted poorly and given little attention and care which has seen the information resources decaying. Recommendation training should be provided to staff to aid the records staff in the management and storage of personnel records.