Browsing College of Business and Management Sciences (CoBAMS) by Author "Kyoshabire, Grace"
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The impact of ICT on provision of banking services and customer satisfaction in the banking sector in Uganda (case study of Centenary Bank Mapeera)
Kyoshabire, Grace (Makerere University, 2022-11)Customer satisfaction is significant because it provides the business owners with the metric that can help them manage and improve their business. This study sought to assess the impact of ICT on provision of banking ...