Browsing College of Business and Management Sciences (CoBAMS) by Subject "Quality services"
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Service Quality Delivery and Customer Satisfaction: A Case of Centenary Bank, Arua Branch in Arua Municipality
(Makerere University, 2020-01-06)The general objective of this study was to investigate the effect of service quality and customer satisfaction in financial Institutions- a case of Centenary Bank. The specific objectives of the study were: to examine the ...