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The Impact of Electronic Banking on Customer Satisfaction towards the Financial Institutions in Uganda: Case Study of Customers of Centenary Bank and Baclays Bank at Victoria Mall, Entebbe
(Makerere University, 2019-10-19)
This study presents what impact electronic banking has on customers’ satisfaction in comparing with traditional visits and mortar banking service. A case study of centenary and Barclays bank the relationship it has with ...
The impact of e-banking on customer retention in commercial banks of Uganda: a case study of Centenary Bank
(Makerere University, 2021-02)
The study sought to explain the impact of e-banking on customer retention in commercial banks of Uganda with a case study of centenary bank Uganda. The study was guided by three specific objectives which were; e-banking ...
Factors affecting the use of e-banking in Uganda’s financial sector: a case study of Stanbic Bank (Nateete Branch)
(Makerere University, 2022-03)
The main objective of the study was to investigate the factors affecting internet banking usage in Uganda’s financial sector with the specific objective as establishing relationship between internet banking adoption and ...