Browsing Academic submissions (CAES) by Author "Kananura, Davis"
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Effects of Tipping on Service Quality at Golf Course Hotel-Kampala
Kananura, Davis (Makerere University, 2019-10-04)ABSTRACT The study assessed the impacts of tipping at Golf Course Hotel, Kampala. Specifically, the study was conducted to determine; the frequency and value of guest tipping at Golf Course Hotel-Kampala, the factors that ...