Browsing School of Statistics and Planning (SSP) by Author "Ssemaganda, Enock Matovu"
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Analysis of the Factors that Influence Customer Satisfaction with Internet Banking: A Case Study of Stanbic Bank Uganda Limited
Ssemaganda, Enock Matovu (Makerere University, 2019-09)The study was concerned with analyzing five factors that influence customer satisfaction with internet banking i.e. Efficient and Reliable services, Security, Web design/Aesthetics, Responsiveness/contact and Ease of ...