A current awareness service system for Royal Institute of Business and Education Library
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A Current Awareness Service system is considered as communication tool, which help to create and publish the information regarding its activities, reflects its virtual public face, acting as a front door to the collections, services, and, to an extent, its staff. The aim of the Current Awareness Service system is to serve as a guide to the library resources and services. Current Awareness Service systems provide information about libraries and library services as well as access to online catalogues, electronic databases, digital collections and different library tutorials. The aim of this project was to design a Current Awareness Service System, test it and recommend for implementation. The objectives that guided the study were to: A case study research design was used while adopting both qualitative and quantitative research approaches. The data collection methods included: interviews, questionnaires and document review. Sample size was forty-four (44) and this included: nine (9) library staff and thirty-five (35) library users (students) from which data was collected. Major findings were: RIBE library mostly uses the traditional means of communication to disseminate library services to its users which seem difficult to reach to a wide variety of users as it serves students from universities offering law and the legal fraternity including advocates, judges, magistrates, scholars/researchers, government officials and also attracts a lot of foreign visitors. The findings further revealed that the current means of communication are limited hoping that the proposed Current Awareness Service system would provide room for social media communication channels like face book, twitter, YouTube, Google plus among others to supplement on the current communication channels. The study therefore recommends the library management to adopt and implement the designed Current Awareness Service System so that it can be hosted by Web hosting Company that has 24-hour server running and obtaining domain name, this will enable full time accessibility of the website. Further, the study recommends that, for the proposed system to effectively serve the RIBE community, the library staff should be trained and acquire newer skills that can enable them to work with new technologies and that will enable them to ensure up to datedness of the website and interaction with the library social media sites like Facebook, twitter, YouTube, Google+ among others. The library staffs need to train library users on how to utilize the system.