| dc.description.abstract | The research looked at the classification and filing of records in the records registry, Ministry of Tourism, Wildlife and Antiquities (MTWA). The study aimed at examining the record classification used at the ministry, the most effective classification type used, the types of filling systems are in place, how effective are the filling systems used, then the challenges faced by records staff in classifications and filling and finally the classification and filling systems are suitable for ministry of tourism. The researcher used a cross sectional survey design with majorly qualitative methods. Data was collected through interview guides. Data was analyzed and presented qualitative analysis techniques of paraphrasing and narrative description; among the findings those are effective implementation of records, classification and filing in the records registry enhances arranged and organized department so that it brings proper records file classification practice positively. The study found that an assessment of classification and filling system of records in MTWA which included; the current status of classification and filling of records in MTWA, these were alphabetical, numeric, alpha-numerical and subject filing records. how these classifications and filling of records were managed in MTWA and it was found that they were manually managed. There were the challenges encountered in classification and filing of records in the MTWA which included; records go missing, piling big volumes of records, lost files and documents, storage space, unauthorized access, poor management, legibility and lack of centralization. The study concluded that records classifications and storage at the ministry were in a poor state, which lead to the poor. On the classification/filing at the study concluded; alphabetical, numeric, alpha-numerical and subject filing, they were managed manually. Work was still done manually in some offices since there is lack of appropriate and up to date equipment’s. This slowed down the records storage and retrieval. The researcher also recommends the employees must embrace new changes introduced to so that their work to be made very easy and enjoyable. When this is done it will attract more records users which will boost the reading behavior of the available records. | en_US |
