Assessment of filing and retrieval systems of personnel records at Ministry of Public Service central registry
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Date
2018-06Author
Sekamatte, Eric
Kalungi, Andrew
Nampomba, suzanne
Muwanguzi Bukenya, Victor
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Show full item recordAbstract
The study aimed at assessessing filing and retrieval systems of personnel records at Ministry of
Public Service central registry. The study objectives were to; assess the different filing and
retrieval systems used at Ministry of Public Service central registry, to determine the different
equipment used in filing and retrieval of personnel recordsat Ministry of Public Service central
registry, examine the challenges faced with the current filing and retrieval systems at Ministry of
Public Service Central registry, propose and recommend the strategies for proper filing and
retrieval of personnel records at Ministry of Public Service Central registry.
The study used qualitative research approach and a case study research design. Data was
collected using interviews, observation and document analysis. The sample size was 10 and they
were purposively selected for empirical data
The study revealed that numerical filing is used in filing of personnel records, the filing and
retrieval equipment used arevertical cabinets, mobile or movable shelves, folders as supplies and
finding aids, missing files is the major challenge facing filing and retrieval systems of personnel
records, automation and computerization of personnel records was recommended.
The study concluded that MoPS would make sure that professionals are employed to work in the
central registry, more funds be allocated to the central registry enable especially automation and
computerization of basic registry functions and purchasing enough equipment for the registry,
the ministry would consider expanding or construction of a standard records office building and
preparation of regular reports about registry activities
The study recommended that MoPS should make sure that professionals are employed to work in
the central registry, expanding the central registry, increasing registry funding and fully
automating and computerizing its records management functions to enhance service delivery to
all its stakeholders, allocating more funds to the central registry and preparing regular reports
about registry activities.