Factors affecting business performance in Peri-urban areas: a case study mobile money operators
MetadataShow full item record
The study examined factors affecting business performance in Peri-Urban Centres in Uganda with mobile money operators as a case study. The researcher also used a sample size of 70 respondents using a simple random method and also a five linkert scale. The researcher used cross-sectional, descriptive and analytical researcher to come up with information about mobile money services and financial performance. Findings revealed that mobile money service was found to be the best option to receive money. The researcher recommends that the banks should lower the transaction charges incurred by customers, reduce time taken to complete transaction and improve the quality of mobile banking services so as to motivate them use the M-banking services. This increased the number of transactions and hence improve the financial performance of the commercial banks.