Software Support for Business to Business Operations in Small and Medium Enterprises in Uganda
Sanga, Arnold Lukoda
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Our research involved investigating how small and Medium Enterprises in Uganda carry out Business to Business operations culminating in developing a technology intervention to eliminate inefficiencies in those operations. The artefact was developed through the process of interaction design (Preece et al., 2015) consisting of establishing requirements using the interview instrument applied onto a convenience sample of SMEs in Kasubi and Nansana, designing alternatives, prototyping and then evaluating.