Browsing College of Business and Management Sciences (CoBAMS) by Subject "Centenary bank"
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Assessment of customer satisfaction with bank service delivery: a case of Centenary Bank, Makerere University branch
(Makerere University, 2021-01)The main objective of this study was to examine the relationship between bank service delivery and customer satisfaction at Centenary Bank, Makerere Branch, Kampala District. The study furthermore had five specific research ... -
Effects of agent banking on the performance of commercial banks in the central region-casestudy of centenary bank Uganda.
(Makerere University, 2020-12)The main focus of this thesis was to quantitatively analyze the effects of agent banking on performance of commercial banks in Uganda taking a case study on Centenary bank. The study used a descriptive survey design, since ...