Technology, Employee Engagement and Work Performance among Employees of National Forestry Authority

Abstract

The study aimed at examining the relationship between technology, employee engagement and work performance among employees of National Forestry Authority (NFA). The study adopted a correlational study design with a population of 90 employees from different departments. Systemic random sampling technique was used to draw a sample of 75 respondents from the population. Data was collected from respondents using self-administered standard questionnaire and through entering data into Statistical Package for Social Science (SPSS) version 23 computer software, it was analyzed. Descriptive statistics showed that 66.7% of the respondents were female and 33.3% were male, majority were below 25 years (41.3%). Results from Pearson product-moment correlation coefficient (r) further indicated that there was a statistically significant positive relationship between technology and employee engagement (r=-0.311, P˂0.01). Similarly, there is a statistically significant positive relationship between technology and work performance (r=-0.316, P˂0.01). There was a statistically significant positive relationship between employee engagement and work performance (r=0.280, P˂0.05). Basing on the findings, organizations should continuously invest in use of technology whereas those already using it should enhance and adopt to new technological trends as such a strategy can help boost employee engagement which in the end increases work performance. Adopting strategies such as tele-working, e-commerce and effective use of social media to market organization`s services and products, are one of the ways organizations can adopt if employee engagement and work performance are to be boosted.