Browsing School of Statistics and Planning (SSP) Collection by Subject "Banking"
Now showing items 1-3 of 3
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Analysis of the Factors that Influence Customer Satisfaction with Internet Banking: A Case Study of Stanbic Bank Uganda Limited
(Makerere University, 2019-09)The study was concerned with analyzing five factors that influence customer satisfaction with internet banking i.e. Efficient and Reliable services, Security, Web design/Aesthetics, Responsiveness/contact and Ease of ... -
The analysis on the effect of automation of bank services on the volume of over the counter transactions (2009-2018): a case study of Centenary Bank Uganda Limited
(Makerere University, 2020-12)The study was to analyse the effect of automation of bank services on the volume of over the counter transactions the period 2009 to 2018. The study employed the graphical approach (scatter plots and line graphs), ... -
Impact of electronic banking on customer satisfaction in Uganda
(Makerere University, 2022-04)This paper examines the impact of electronic banking on customer satisfaction in Equity bank- Kasangati, Uganda. Data were collected from 100 households through convenient sampling from five villages in Kasangati. The data ...