Analyzing of the filing system at Jinja Regional Referral Hospital

Abstract

The study aimed at analyzing the filing system at Jinja Regional Referral Hospital with guidelines that will assist in improving the filing system at Jinja Regional Referral Hospital. The study was done under the following objectives to find out the types of records kept at Jinja Regional Referral Hospital to find out how the filing of records at Jinja Regional Referral Hospital are managed, to identify the challenges faced during the filing of records at Jinja Regional Referral Hospital and to make suggestions for the best practices in store filing of records at Jinja Regional Referral Hospital. The study used two data collection techniques of interview and observation. The researcher collected data about Analyzing the filing system at Jinja Regional Referral Hospital the from 50 respondents including Nursing officers, administrator and others staffs. The study established that JRRH generates a number of records which range from administrative records, Medical records and financial records. The study further established the filing equipments used in filing of Medical records and they include shelves, cabinets and file folders. The study stressed that Jinja Regional Referral Hospital faces a number of challenges in the filing of medical records which include poor maintenance of the registries, lack of adequate resource, inadequate qualified staff, misfiling or misplacing records, limited storage equipment, poor handling of information and inadequate funds. The researcher concluded by establishing recommendations and strategies to overcome challenges to filing Medical records which include employing more qualified nurses and doctors, training the existing staff, acquire more storage equipment’s, encourage digitalization in the registry, providing more space and creating staff awareness on the importance of records