School of Built Environment (SBE) Collection
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ItemAssessing the effectiveness of issuance of certificates of occupancy in promoting land tenure security(Makerere University, 2024)This research investigates the impact of Certificates of Occupancy (CoOs) on land tenure security and socio-economic development in Mailo Land, Uganda. Utilizing a mixed-methods approach, including surveys, interviews, and document analysis, the study examines the formalization of land ownership, resolution of land disputes, and socio-economic benefits associated with CoOs. The findings reveal that CoOs play a crucial role in formalizing land ownership, providing clearer ownership rights, and streamlining documentation processes. Moreover, CoOs contribute to reducing land disputes and conflicts, albeit with challenges. Socio-economic benefits, such as increased access to credit, economic investments, and improvements in household income, are reported by landowners with CoOs. However, challenges remain, including administrative inefficiencies and limited awareness among stakeholders. Recommendations are proposed to enhance the effectiveness of CoOs, including capacity building, streamlining administrative procedures, strengthening dispute resolution mechanisms, promoting inclusive land governance, and establishing long-term monitoring and evaluation mechanisms. Overall, the study contributes to the understanding of land tenure dynamics and underscores the importance of secure land rights in fostering sustainable development and social equity in Mailo Land and beyond.
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ItemAssessing the effectiveness of fire safety management in halls of residence in Makerere University(Makerere University, 2020)This study assessed the effectiveness of fire safety management in halls of residence at Makerere University, focusing on Mary Stuart Hall, Lumumba Hall, and Mitchell Hall. The study aimed to assess the availability and adequacy of fire safety management aspects, determine the challenges affecting fire safety management, and identify appropriate measures for improving fire safety management in halls of residence. A quantitative research approach employing survey design was adopted. Data were collected using structured questionnaires administered to students residing in the selected halls of residence. Out of 114 questionnaires distributed, 94 were completed and returned, representing a response rate of 82.4%. Data were analysed using descriptive statistics, including frequencies and arithmetic mean scores. The findings revealed that most fire safety management aspects were inadequate. Fire alarm systems, fire safety inspections, fire safety training programmes, emergency exits and evacuation plans, fire drills, and fire extinguishers were found to be either inadequate or unavailable. Only good housekeeping practices and maintenance of electrical installations were rated as adequate. The study further established that inadequate firefighting equipment, passive attitudes towards fire safety by both management and students, and inadequate building design features such as escape routes and fire detection systems were the major challenges affecting fire safety management. The study identified the provision of adequate firefighting equipment, installation of fire detection and alarm systems, regular inspection and maintenance of fire safety equipment, and improved emergency preparedness measures as the most effective strategies for enhancing fire safety management. The study concludes that fire safety management in the selected halls of residence is generally inadequate and requires significant improvement. It recommends increased investment in firefighting equipment, regular fire safety training and drills, installation of fire detection systems, and the development and enforcement of comprehensive fire safety policies.
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ItemA review of the local furniture workshop design : a case study of selected workshops in Kampala.(Makerere University, 2021-09-30)The government of Uganda among the various stakeholders in the furniture industry invest heavily annually in empowering local manufacturing in the sector. This is evident in the development of training institutions all around the country. These have not only empowered the trainees with practical design skills, they have introduced them to a whole new way of design thinking especially in the furniture design sector. The growth of the training institutions makes sense as many, developed and developing, look to more investment to benefit from the ever growing global market. With an increasing CAGR of 5.1% by 2025
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ItemTenant satisfaction and retention: an analysis of the effectiveness of commercial property management strategies Case study of Upmarket, Central Business District( 2024)This research investigates tenant behavior, preferences, and satisfaction levels in the commercial real estate market in Kampala, Uganda. Data were collected through surveys distributed to tenants, focusing on lease duration, decision-making authority, satisfaction with amenities and property management, communication preferences, and the likelihood of lease renewal. Findings indicate that many tenants have rented their office spaces for extended periods. While overall satisfaction with amenities and property management was positive, there were indications of unmet needs and a desire for additional amenities. Effective communication and responsiveness emerged as critical factors influencing tenant satisfaction and retention. Regression analysis revealed that communication and responsiveness significantly predicted tenant retention and rental pricing, while mediation analysis suggested an indirect effect of communication on retention through building amenities. Recommendations include enhancing communication channels, investing in amenities, strengthening tenant relationships, offering long-term lease renewal incentives, and continuing research and policy support for commercial real estate development. By addressing tenant needs and preferences, stakeholders can foster long-term relationships and contribute to the growth of the commercial real estate sector in Kampala.
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ItemAssessing the effectiveness of the complaint handling process on the compliance level of property rate payers case study: Nabweru Division( 2024)Taxes on the value land and property can offer a significant source of funding for cities to provide local services and to tap into financing for larger investments (Lamberton, 2017). The objectives of the study were; to find out the nature and extent of rating complaints, to determine the level of property tax compliance and to establish the Property rates compliance challenges. To achieve the above objectives, the research was conducted as a case study research design because of the need for in-depth study, analysis and understanding of the topic in the case study area. The study used a sample of 98 respondents and simple random sampling and purposive sampling were used in selection of the respondents to the study. The data was collected by using questionnaires and interview guides for Key Informants. It was coded and entered in the Computer and cleaned, checked and statistically analyzed using the Statistical Package for Social Scientists (SPSS) software package and excel. The study found out that; approximately 80% of the respondents identified over valuation as the most reported complaint, uncoordinated property details, behavior of tax collectors, wrong property declaration, claims of double taxation were also presented to be among the feasible complaints. Service delivery was reported as the major contributor of property tax compliance, enforcement mechanisms, administration issues, relationship management, and tax moral were also key determinants of property rate compliance. The cost of tax payment property owners face was noted as the most important determinant of compliance. It was also determined that the overall average compliance across the whole division is 65%. Most people in this case study were ignorant of the complaint handling process. However it was found out that awareness reduces the problem of miss information, lowers the cost of compliance, increases the tax payment morale hence ease of enforcement. It was found out that service delivery does not match tax collected, errors in valuation, limited credibility of enforcement measures and high cost of compliance presented the highest challenges to the property rates compliance. It can be concluded that low level of compliance is as a result of low level of awareness and high level of ignorance about the complaint handling process. Therefore the study recommended Provision of Improved Public Services, Capacity building, Mobilization of Political Support and use of Integrated Computer Assisted Property Rates Administration System.