Role conflict, work related stress and performance among KCCA revenue collectors

Abstract

The research explored the relationship between role conflict, work related stress and performance among KCCA revenue collectors in Kampala district. The purpose was to find out the relationship between role conflict, work related stress and performance. The study had three objectives. A descriptive research design was used using quantitative approach and random sampling still used in selecting the 30 respondents within the revenue department. Data was collected using self administered questionnaires and analysed using (SPSS) Statistical package for social scientists were Pearson r product correlation co-efficient was used to test the hypothesis.