Stress, counterproductive workplace behaviors and employee performance among Red Cross employees

Abstract

The study aimed at investigating the relationship between Stress, Counterproductive Workplace Behaviors and Employee Performance among Red Cross employees. It was guided by objectives; to examine the relationship between stress and counterproductive workplace behaviors, to investigate the association of counterproductive work place behaviors with employee performance and to ascertain relationship between stress and employee performance among Red Cross workers. The study adopted a correlational study design with a population of 120 employees from the human resource department. Simple random sampling technique was used to draw a sample of 52 respondents from the projected 91 samples who were available and responded to the questionnaire. Data was collected from respondents using self- administered standard questionnaire and through Statistical Package for Social Science (SPSS) data was entered and analyzed. Descriptive statistics showed that 51.9% of the respondents were female and 48.1% were male, majority were between 20-30 years (48.1%). Results from Pearson product-moment correlation coefficient (r) further rejected the null hypothesis. The results show that (P = 0.012 < 0.05, r = -.421*) and it is concluded there is negative significant relationship between counterproductive work behaviors and employee performance. There is a significant positive relationship between stress and counterproductive workplace behavior (r=.401, p=.003). Thus, the findings of this study provide several recommendations to administrators and managers of the several organizations mostly government agencies in designing policies and procedures that will determine outcomes of their staff such as reduced stress and counterproductive workplace behaviors. Basing on the findings, organizations should therefore not discriminate individuals based on the personality traits they have during recruitment and selection. Major concern should be put on interventions aimed at reducing stress and counterproductive workplace behaviors.