Job stress, motivation and work performance among employees of Kampala Capital City Authority.
Abstract
This study aimed to develop a deeper understanding the relationship between job stress, motivation and work performance of employees at Kampala Capital City Authority. Therefore this paper seeks to identify the influence job stress has on work performance and to see the role motivation has on mediating the two variables. The study adopted a quantitative approach and correlation research design with a population of 100 employees. Simple Random Sampling technique was used to draw a sample of 50 respondents from the population. Data was collected from respondents using self-administered standard questionnaire and entered in the computer for analysis through Statistical Package for Social Science (SPSS) software version 23. Descriptive statistics showed that there were female students (70.0%) than males (30.0%), majority were between 18-25 years (51.3%). Therefore, the present study provides a basis and implications for further investigation on the levels of job stress, motivation and employee work performance and relationship between job stress, motivation and work performance among employees in different organizations in other parts of Uganda. It was recommended that basing on the findings, the management of Kampala Capital City Authority should design policies that can help employees deal with job stress, motivate them and improve their work performance.