Knowledge, attitude and accessibility of the University Counselling Centre: A qualitative study
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Date
2023Author
Nakigudde, Margaret
Umutoni, Judith Gloria
Atalo, Priscilla
Kemigisa, Vanessa
Nansubuga, Maria Martina
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Background: This study aimed to explore students' attitudes and perceptions towards the University Counselling Centre, with a focus on their knowledge of the centre's services, accessibility, and comfort level in seeking mental health support. The presence of stigma associated with seeking help and its impact on students' willingness to utilize counselling services were also investigated.
Methods: Semi-structured interviews were conducted with a diverse group of college students (n=15) to gather their perspectives on the university counselling centre. The interviews were transcribed and subjected to thematic analysis to identify recurring patterns and themes.
Findings: Data analysis revealed three main themes: varying levels of knowledge about counselling services, accessibility concerns, and attitudes affected by stigma. Some students showed hesitation due to societal judgment, while others recognized the value of mental health support.
Conclusions: The study emphasizes the importance of raising awareness about university counseling center services. Targeted campaigns can address accessibility and stigma issues to encourage more students to seek mental health support, fostering a supportive campus environment.