Psychological flexibility, emotional labor and psychological well-being of employees in faith based organizations in Kampala.

Abstract

This research delves into the intricate relationship between psychological flexibility, emotional labor, and the psychological well being of employees in Faith Based Organizations. The study adopts a multidisciplinary approach to examine how these factors interplay and influence one another, shedding light on their implications for individual and organizational outcomes. Drawing on a comprehensive literature review, this research explores how psychological flexibility, a vital component of emotional regulation and adaptability, may serve as a protective factor against the potential negative consequences of emotional labor on employees well being. Additionally, the research investigates the role of emotional labor in shaping employees' psychological well being, considering the potential positive and negative impacts associated with this occupational demand. Through quantitative analysis, the research quantifies the relationships between psychological flexibility, emotional labor strategies, and measures of psychological well being. Qualitative data enriches the findings by offering insights into the lived experiences of employees, providing a deeper understanding of the mechanisms underlying these. The findings of this research contribute to the existing body of knowledge in the fields of psychology, organizational behavior, and employee well being. They offer practical implications for employers, emphasizing the importance of promoting psychological flexibility as a means to enhance the psychological well being of their workforce while effectively managing emotional labor demands. This study underscores the need for Faith based organizations to create supportive environments that encourage employees to develop and apply psychological flexibility in their daily work, ultimately fostering healthier and more resilient individuals in workplace relationships.