Job Stress, Job Satisfaction and Job Performance among employees of National Water and Sewerage Corporation Kampala

Abstract

The major purpose of the study was to assess the relationship between job stress, job satisfaction and job performance among employees of National Water and Sewerage Corporation Kampala. The specific objectives of the study were to examine the relationship between job stress and job satisfaction, to establish the relationship between job satisfaction and job performance among employees and to assess the relationship between job stress and job performance among employees of National Water and Sewerage Corporation Kampala. The study adopted correlation research design because it is a specific type of non-experimental design used to describe the relationship between or among variables. The correlation research design was used to measure relationship between job stress, job satisfaction and job performance among employees of National Water and Sewerage Corporation Kampala. Data was presented into statistical information using Statistical Package for Social Scientists (SPSS) and Pearson Product Moment Correlation Coefficient (r) to establish whether the variables were correlated. So the researcher observed and concluded that it is important to note that, the study revealed that there was a significant relationship between job stress and job satisfaction among the employees, the study also revealed a positive relationship between job satisfaction and Job Performance among employees and finally the study revealed that there was a significant relationship between job stress and job performance among employees of National Water and Sewerage Corporation Kampala. The study recommended that there a positive relationship between job stress and job satisfaction. Therefore management of National Water and Sewerage Corporation Kampala needs to investigate the various factors that cause stress at work which may include, low pay, low motivational factors, providing conducive work environment, and ensuring equal treatment for all employees in the workplace.