Employee engagement, job satisfaction and turnover intentions among employees of Uganda Red Cross Society (URCS)

Abstract

The main purpose of the study was to examine the relationship between employee engagement, job satisfaction and turnover intentions. The objective of the study was; to assess the relationship between employee engagement and job satisfaction, to assess the relationship between employee engagement and turnover engagement and to assess the relationship between turnover intentions and job satisfaction. The study adopted a correlational survey as its research design where quantitative method was used to gather information for proper analysis and making appropriate inferences, generalizations and conclusions to the population where a sample size of 54 both male and female was used. The research study employed a simple random sampling technique to select the respondents. A self-administered questionnaire was used to collect data from the respondents and the analysis was done using SPSS version 21. Pearson correlation was used to examine the relationship between the study variables and it was found that employee engagement and job satisfaction are significantly related (p= 0.000, r= o.705**), employee engagement and turnover intentions are not significantly related (p= 0.214>0.000, r= -0.209) and organizational commitment and job satisfaction are not significantly related (p= 0.579>.000, r= -0.094). In conclusion the study found employee engagement plays a pivotal role in determining employee’s job satisfaction. The researcher recommends that organizations should carry out periodic surveys to find out the level of employee engagement. When the employees are less engaged they are bound to have low job satisfaction.